There are two user groups in Allocate:

To add a User or Admin to Allocate

To add a user or admin to Allocate you will need to make a request via the IT Portal/Service Desk:

  1. Navigate to the Add a user to an active directory group
  2. Add either EA-Allocate Users or EA-Allocate Admins depending on what access the new user requires in the ‘Group Name’ field
  3. Add the person you wish to add by name in the ‘Person to Add’ field
  4. Ensure you have authorisation to action the request, and then check the ‘Tick to confirm you have the authorisation to request the above’ field
  5. Click ‘Submit’

Once Service Desk have actioned the request you will receive an update from them stating that the request have been processed.

To remove a user or admin to Allocate

To remove a user or admin to Allocate you will need to make a request via the IT Portal/Service Desk:

  1. Navigate to the Remove a user from an active directory group
  2. Add either EA-Allocate Users or EA-AllocateAdmins depending on what access the current user has in the ‘Group Name’ field
  3. Add the person you wish to remove by name in the ‘Person to Add’ field
  4. Ensure you have authorisation to action the request, and then check the ‘Tick to confirm you have the authorisation to request the above’ field
  5. Click ‘Submit’

Once Service Desk have actioned the request you will receive an update from them stating that the request have been processed.