Overview

Emergency messaging system. Sends messages to specific cohorts of internal or partner agency groups before, during or after an incident.

Key features

The alert can be by text message, e-mail or voice call and can be targeted to certain groups with certain skills.

Key benefits

Saves time sending messages to multiple users compared to previous manual process.Quicker response times to emergencies.keeps partner agencies informed Fulfills responsibilities under the Civil Contingencies Act 2004

Users

Simon Bale and the Contingency Planning Team are the admin of the systemTarget audiences: All force groups, as well as partner Blue light agencies and MPs.

Instances

• Staging: courier-staging.policedigital.services
• Production: courier.policedigital.services
• Counter terrorism: courier-ctpsw.policedigital.services

Usage

Number of messages sent out in August: 13 messages sent to 1,795 recipientsTwo instance of Courier running:Contingency planningCounter terrorism

Status

Active – Launched 20202nd iteration 2021

Hosting

Azure

Tech stack

.Net CoreCosmos database

Integrations

In house applications

• Notify

Force IT

• Active Directory
• Chronicle

Third party

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Governance and compliance

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Contacts

• Business Lead: Simon Bale
• Christian King – Development Team Lead

Repositories

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Resources

_See child pages and resources where available._